Support

Full Domain and Website Hosting, Support and Maintenance

Allow Bearhug Digital to become part of your team. Whenever you need us, we’ll be here to deliver any job you need big or small, answer all your questions, and go above and beyond to become an integral part of your business!

We’ll take your business to new heights by building your digital presence from the ground up.  Don’t have a website yet?  Bearhug Digital’s got you. Need support for your existing site?  Bearhug Digital is there. Not happy with your current domain host? Get in touch. Our mission is to be your partner in business, taking care of all your digital needs so that you can focus on what you do best.

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Full Domain Hosting & Management

We offer a variety of plans that can include full support and maintenance to give you absolute peace of mind that we’re taking care of everything digital for your business so that you don’t have to.  One of the most important things about having a successful site and digital presence is a secure, reliable and fast hosting provider.

We have our own dedicated server to suit the technological needs of any website, or we can recommend industry leading third-party hosting providers like WP Engine who are WordPress specific hosts and truly amazing at what they do.

Managed Dedicated Hosting

For extremely high traffic sites, we recommend our dedicated server.  Along with the standard features, our dedicated server offers additional power and resources, along with higher levels of security related to data encryption, monitoring, and user management.

Add-on Hosting Services

We also offer a range of add-on hosting services for additional features such as SSL Certificates, Email Account Management, DDos Protection and others.

Here are a few of the perks of hosting your WordPress site with Bearhug Digital:

  • Full Domain, Website, Email and DNS Management
    • Unlimited user email accounts
    • DNS setup for cloud based email (i.e. gmail.com, outlook.com, office365 etc.)
  • Hosting on Bearhug Digital’s Dedicated Server
    • Unlimited Traffic to your site
    • Provides Exceptional Speed
    • Delivers Maximum Up-time
    • Full Premium Support
  • Performance Optimized for a speedy WordPress site
    • WordPress is one of the most popular site-building tools available and a Bearhug Digital specialty

As you can see, Bearhug Digital won’t just build or update your site, we will offer ongoing support during and after your new website has been launched.

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Support & Maintenance

At Bearhug Digital, the job isn’t finished, ever.  What does this mean for you?  Unlimited 24/7 online premium support to answer all of your questions, any time, any day, same day you need it!

Security patches, bug fixes, and updates are applied automatically to your site files, so you don’t have to worry about it.

Need help training your staff to use your new Bearhug Digital Marketing CRM?  We’re here to help!

We also offer the following with your digital package:

  • Fully Managed + Always Updated WordPress/WooCommerce (core files and plugins)
  • Daily backups
  • Up-time monitoring
  • SEO Monitoring
  • Performance Monitoring
  • Page speed monitoring
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Security & Virus Scans

Our security services and can be tailored specifically for your site.  Our team will monitor and diagnose security and maintenance issues and include some or all of the following:

  • Free SSL Certificate + Setup and migration
  • 24/7 Security Monitoring and analysis that will detect and monitor unwanted changes to your files, known phishing and other malicious IP addresses, viruses and malware
  • Firewall security
  • Hyper-secure login security features
  • Daily Virus Scans
  • Google re-submission should your site be listed as potentially hacked within Google search results
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Website Maintenance

To keep your WordPress site healthy and running optimally, we offer the following:

  • WordPress updates that include version updates applied to your site core files
  • Plugin updates to enable your existing third party plugins to continue to function post-update
  • Logins and Access Control to allow the creation and management of usernames and password that include updated ‘hyper-secure’ password protection on all login accounts
  • Regular backups to protect your site in the even of crash or data loss

At Bearhug Digital, we don’t just design or improve websites – we offer a full-spectrum digital service that will cover your every need – from site design, to digital marketing, to hosting, to security, we have you covered.  Let Bearhug Digital take care of your digital business needs so that you can focus on running your business!